What brought you to Victor?
I worked as a flight attendant for 10 years, mostly on heavy business jets (Global Express, Falcon 7X, and Challenger 604.) and I was ready to grow and see the industry from another angle. I was intent on developing my career into something more comprehensive and well-rounded. It’s a cliché but having a transferable skillset is important.
I knew I wanted to remain in business aviation but work in a central urban area, rather than be based at an airport. I was curious about how private charters were arranged, from the lead-up to what I experienced onboard. It is a well-trodden path for cabin crew - commercial and private - to eventually transition to a ‘ground role’.
What do you like most about your job?
It’s malleable, and every flight is different. Though I give the same attention and consideration to business trips and vacation itineraries, I feel especially content working on repatriation trips and flights connected to a client’s key life event. These charters are more meaningful and impactful.
Working with different customers and requests all over the globe gives you a broader geopolitical perspective of the world, outside of reading the news. There’s always something new to know or something changing.
How do you switch off from work?
Typically, I am cycling around New York City, or attempting the occasional laborious jog. I listen to podcasts most nights. I learned to skateboard recently, which as a 30-something woman, is hilarious.
I also tried jet skiing this summer and got back into tennis. I’m a huge fan of novel experiences and places, and adore good friends and good food, as we all do.
I relocated in early 2020 so a lot of my time is spent exploring and navigating the quirks of my new home. The outdoor restaurant structures on roads in Manhattan have been a revelation. It’s deeply satisfying to see tables of happy people slowly swallow up parking spaces. The street life here is unparalleled.
What makes a great account manager at Victor?
A veritable love for the industry, for customer service, and for attention to detail. You need to be able to work in a self-sufficient manner and know when to utilize the support and advice of the team.
How would you describe the team dynamic?
Everyone is passionate and professional, but we keep it fun and inject some light-heartedness into each day. Whatever ‘cog in the wheel’ situation you can imagine, we have the opposite. It certainly doesn’t hurt that my manager is truly one of the best people I’ve ever met, let alone worked with.
Best perk of working at Victor?
I asked to relocate to another country and management said yes within two days. So that flexibility was a significant perk and something I will not forget. This is now the fourth continent I have lived on.
When I was based in London, I loved flight-repping in different countries and the dog-friendly office. Here in New York, the cost-saving I currently enjoy is a plus (lunch at home and no commuting expenses).
What surprised you most about working at Victor?
Victor was my first corporate or office-style job, so I was anticipating something more static or drab - this is not the case. Instead, we work as a group of individuals, contributing with a varying range of strengths and having room to breathe and throw ideas into the fold. It exceeded my expectations.