Victor Alto
We’re constantly setting new goals for ourselves, to ensure our members benefit from an ever-improving service.
Take your passion with you wherever you go and get rewarded on the way. Alto is the world’s first frequent-flier points programme for private jet charter, available exclusively to Victor customers. As soon as you fly, your account is credited with points – it’s that simple.
Safety
When you fly Victor, you fly with peace of mind. Our customers never have to worry about the integrity of our service because we never compromise on safety. We are proud to be one of a select group of ARGUS-rated charter brokers in the industry.
The ARGUS programme confirms that a charter broker is a legitimate business entity, understands and adheres to industry best practices, and is committed to the utmost in safety and service-oriented charter operations. ARGUS-rated brokers are evaluated against ’10 Standards of Excellence’, ranging from ethical and financial conduct to safety and security considerations.
To find out more, go to argus.aero/industry-registry/broker-registry-iframe.
Consumer Protection
Victor provides all its members the following consumer protection:
- Victor will always submit the prices received from the operators directly to its members, inclusive of Victor’s booking fee.
- Victor members are covered by the operator’s terms and conditions when they book a flight, rather than a third party agency agreement.
- Victor’s website provides contact details for every operator including the age of the aircraft and registration numbers.
Victor will only list operators that operate under a valid Air Operator Certificate (AOC) and displays individual aircraft insurance certificates. - All operator terms and conditions are published on the Victor website.
- All payments for flights (less booking fees) processed on behalf of the operator will be held in a separate client deposit account with HSBC Bank plc.
- Victor undertakes to pay the flight operator in full at least 24 hours in advance of the departure, subject to receipt of cleared funds.
Continuous Improvement
We’re constantly setting new goals for ourselves, to ensure our members benefit from an ever-improving service.
To find out more about our accreditation, go to argus.aero/industry-registry/broker-registry-iframe.